Hospital discharge planning
Contact us about the tentative discharge date, departure time, and destination. If the plan changes, speak with our team to review the transportation arrangements.
For facilities & care teams
A clear next step
for transportation planning.
Helping someone leave the hospital, attend an appointment, or travel from assisted living? Discharge planners, assisted living teams, and care coordinators can contact ABW to discuss non-emergency transportation.
Start with the trip
A person-centered conversation.
Share a general transportation plan so our team can review the request with you. Each trip’s destination, timing, availability, and assistance needs must be discussed before transportation is confirmed.
Assisted living trips
Ask about transportation for a resident’s medical visit or personal appointment. Discuss pickup, destination, and return travel with our team and the people involved in planning the trip.
Coordinating appointments
For outpatient visits, physical therapy, or dialysis, share the proposed schedule. If more than one trip is needed, ask about availability for the individual dates.
Before you contact us
A few details help us get started.
You do not need to send a patient chart to ask about transportation. For the initial inquiry, prepare general planning information and a contact person who can discuss the request.
- Pickup city or ZIP code and destination city or ZIP code.
- Tentative travel date and approximate pickup or appointment time.
- Whether the trip is one-way or includes a return, with tentative return timing if known.
- General assistance needs to discuss with our team.
- Your name, phone or email, and preferred way to contact you.
Keep the initial inquiry general. Do not include diagnoses, medical records, insurance identification numbers, or sensitive medical details. Call our team to discuss transportation questions that need more explanation.
Talk directly with ABW.
Use the shared transportation request form, call, or email with a general inquiry. There is no separate facility form to complete.
- Phone
(678) 567-6644 - Email
Cheryl@abwmedtrans.com
Submitting a request does not book transportation. Our team must contact you and verify availability and details before the trip is confirmed.
Plan together
Confirm the arrangements before travel.
Tell us about the proposed destination and any general assistance questions. Travel in Georgia and beyond is subject to confirmed destinations and availability. Coordinate any facility discharge or accompanying-person requirements with your care team, and discuss how they affect the trip with ABW.
For a medical emergency, call 911. ABW’s website and inquiry channels are for non-emergency transportation, not emergency response.
Review our transportation servicesFor the next step in care
Let’s discuss the transportation plan.
Start with the general trip details. We’ll review the request with you.